“The Purpose Of A Business Is To Create A Customer Who Creates Customers.” – Shiv Singh
Becoming a business that spreads through rabid excitement or positive praise and recommendation should be your ultimate goal. Creating a company simply to make a profit or corner a market will result in a belly flop simply because a customer will pick up those vibes. In this day and age, catering to the almighty dollar over a customer is a sure way to drive business away from you.
It’s all about the experience. The more included and well-treated your customer, the more they are likely to not only become loyal buyers but urge others to shop with you as well. Compassionate care with a personalized touch is what today’s shopper craves and making them feel good unlocks the door to success. Those with good experiences will continue to shop with you, promote your business, post online about your business or even leave reviews for strangers who stumble upon you and try to figure out if you’re worth their time or not.
One satisfied customer will create others who will create more and so on and so forth. This results in profit, growth and longevity without you even focusing on them.
Treat your customers like royalty and the throne of success is yours.
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